Terms & Conditions

Welcome to Superby. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions govern your use of our website and all purchases made through it.

  • By placing an order, you agree to these terms, our Privacy Policy, Shipping Policy, and Returns & Refund Policy.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old or accessing our site under the supervision of a parent/guardian.

  • You agree to provide accurate and complete information when creating an account or making a purchase.

3. Products & Orders

  • We make every effort to display product details, descriptions, and prices accurately. However, errors may occur.

  • All products are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

  • By placing an order, you authorize us to process your payment and ship the goods to your provided address.

4. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes (unless stated otherwise).

  • We accept payments through credit/debit cards, UPI, net banking, and Cash on Delivery (COD).

  • In case of COD orders, payment must be made in full at the time of delivery.

5. Shipping & Delivery

  • Orders are usually delivered within 15 working days from the date of dispatch.

  • Delivery times may vary depending on your location and courier partner.

  • For more details, please see our Shipping Policy.

6. Returns & Refunds

  • Returns are accepted within 7 days of delivery, subject to our conditions.

  • Refunds for COD orders will be processed to your bank account or UPI ID (not in cash).

  • For complete details, please refer to our Returns & Refund Policy.

7. User Responsibilities

By using our website, you agree not to:

  • Violate any applicable laws or regulations.

  • Interfere with website security or functionality.

  • Use our content, images, or trademarks without permission.

8. Intellectual Property

  • All website content (text, graphics, logos, images, designs) is the property of Superby and protected by copyright laws.

  • You may not copy, reproduce, or distribute our content without prior written consent.

9. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our liability for any claim related to a product shall not exceed the amount paid for that product.

10. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts located in [Your City/State, India].

11. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: shopsuperby@gmail.com