Shipping Policy

At Superby, we are committed to delivering your orders in a safe, timely, and reliable manner. Please read our shipping policy carefully to understand how we process and ship your orders.

Shipping Timeline

  • We offer standard shipping across India.

  • Orders are usually delivered within 15 working days from the date of dispatch.

  • Delivery times may vary depending on your location, courier service, or any unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before completing your order.

  • From time to time, we may offer Free Shipping promotions on select products.

Payment Methods

We offer the following payment options for your convenience:

  • Prepaid Orders – Pay securely online via debit card, credit card, UPI, or net banking.

  • Cash on Delivery (COD) – Pay in cash when your order is delivered to your doorstep.

Note: COD may not be available in all locations. If COD is unavailable for your area, you will be prompted to choose a prepaid option at checkout.

Tracking Your Order

  • Once your order is shipped, you will receive an email with the tracking details.

  • You can track your shipment using the link provided in the email.

Address Accuracy

  • Please ensure your shipping address and contact details are entered correctly during checkout.

  • We are not responsible for delays or lost shipments due to incorrect address details.

Delays & Exceptions

  • While we strive to deliver on time, delays may occur due to:

    • Weather conditions

    • Courier delays

    • High order volumes during sales or festivals

We will keep you informed if your order is significantly delayed.

Customer Support

If you have any questions about your order or our shipping policy, please reach out to us:

📧 Email: shopsuperby@gmail.com

Our support team will be happy to assist you.