Privacy Policy

At Superby, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.

  • Order Information: Products purchased, order history, payment status.

  • Technical Information: IP address, browser type, device details, and cookies for better site performance.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, shipping, or support requests.

  • Send promotional emails and offers (only if you opt-in).

  • Improve website performance and customer experience.

  • Prevent fraudulent transactions and ensure secure payments.

Sharing of Information

  • We do not sell, trade, or rent your personal data to third parties.

  • Your data may be shared with trusted service providers (like courier partners, payment gateways) only for order fulfillment.

  • We may disclose information if required by law or to protect our rights.

Cookies

Our website uses cookies to:

  • Remember your preferences.

  • Improve site functionality.

  • Provide a personalized shopping experience.

You can disable cookies in your browser settings, but some features of our site may not function properly.

Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing emails at any time by clicking “unsubscribe.”

  • Contact us to request details of the data we hold about you.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: shopsuperby@gmail.com